You can return an item for any reason within 14 days of delivery. We will refund the amount of the purchase only. Original shipping charges are non-refundable. Also, you are responsible for the return shipping costs. If you initiate a return after 14 days of delivery, we will issue a partial refund depending on elapsed time and current market price.
- Items must be returned in their original condition. Shrink-wrapped items must be returned unopened.
- All supplemental materials that were originally included must be returned for full credit.
- Returns will be refunded in the form of the original payment method.
FirstClassBooks.com reserves the right to charge a 10% restocking fee on all returns. Of course, if the return is a direct result of an error on our part, we will waive the restocking fee.
Returns on orders with quantities of 3 or more (of the same title) are not eligible for a full refund.
Please make sure that all items are packaged securely to prevent any damage during the shipping process. For your own protection, we recommend that you send your return via FedEx, UPS, or insurable U.S. Mail service. FirstClassBooks.com is not obligated to issue a refund for return shipments that are lost or damaged.
Send returns to:
6700 Sloane Dr
Little Rock, AR 72206